About New Farm Hot Water Services
New Farm Hot Water Services is the hot water team for this river-bend peninsula in the City of Brisbane, covering New Farm and the five suburbs next door. Our plumbers repair, replace and fit every system type, from a cupboard tank in a 1930s walk-up to the plant gear behind a riverside tower.
If we're late, $100 comes off your bill
- $0 Call-Out FeeNo extra charge for nights, weekends or public holidays
- Same-Day Where We CanAvailable 24/7, and we answer seven days a week
- Fixed Quote Up FrontFlat-rate pricing with no hidden fees, before work starts
- Lifetime Labour WarrantyBacked by our Fix-It-or-It's-Free guarantee (T&Cs apply)
The Plumbers on Your Job
Two trades, one team
Plumbing and gasfitting are separate licensed trades in Queensland, and our team holds both, so a gas control valve, a dead element or a heat pump compressor all sit inside the one visit.
How a job runs
You describe what the system is doing, we inspect it and price the whole job in writing, and no tool comes out until you have approved the figure. Once the work is done, you pay by card and we walk you through the unit.
The Work We Take On
Every job and system type has its own page:
- Hot water repairs for pilots, elements, thermostats and valves
- No hot water for cold taps and the safe checks that come first
- Hot water replacement when a cylinder has reached the end
- Hot water installation for renovations and fresh positions
- Gas hot water, storage tanks and wall-hung continuous flow units
- Electric hot water, the element and thermostat work behind most tanks here
- Instant hot water, heating water only as it flows
- Heat pump hot water, drawing warmth from the outdoor air
- Solar hot water, roof collectors backed by a booster
The Streets on Our Run
Across the river bend
The run takes in Teneriffe, Hawthorne and Norman Park on one side of the river, with East Brisbane and Kangaroo Point close by.
One way of working
New Farm Hot Water Services quotes and books each address the same way, so a booking in a walk-up flat looks identical to one in a riverside tower.
Frequently Asked Questions
Call (07) 3523 7118Who comes out to a hot water job in New Farm?
A licensed plumber from our team attends every booking, and gasfitting sits under the same licensing, so a gas unit and an electric tank both stay inside the one visit.
Which systems do you work on?
Electric and gas storage tanks, continuous flow units, heat pumps and solar systems all sit on our list, so one call covers whatever a peninsula building runs, from walk-up cupboard to tower plant room.
Does your work reach the suburbs next door?
Yes, Teneriffe, Hawthorne, Norman Park, East Brisbane and Kangaroo Point all sit on our regular run, and the same fixed quoting and the same crew cover every address on that list.
Does Energex have any part in your hot water work?
Only when a new unit needs a different electricity supply, because a like-for-like tank swap usually keeps the existing arrangement, and we flag any Energex question in the quote first.
Does Urban Utilities own any part of a hot water job?
The water main out to your meter belongs to Urban Utilities, while everything on the heater side is our work, and we check the isolation valve before any repair begins.
How do I book a hot water job in New Farm?
Ring (07) 3523 7118, tell us your address and the system type, and New Farm Hot Water Services books a visit that suits your household, with the quote ready to approve when we arrive.
